Terms of service

Last updated: February 10. 2026

OVERVIEW

Welcome to AR BLOOM LUXE LTD. The terms “we”, “us” and “our” refer to AR BLOOM LUXE LTD.

AR BLOOM LUXE LTD operates this website and online store, including all related information, content, features, tools, products, and services (the “Services”), to provide customers with handmade products and event decoration services. Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your place of residence.

You agree to provide accurate, current, and complete information when placing orders or making enquiries. You are responsible for maintaining the confidentiality of any account or communication details provided.

SECTION 2 – OUR PRODUCTS & SERVICES

All products offered by AR BLOOM LUXE LTD are handmade and made to order.

In addition to physical products, we provide event decoration services, including but not limited to birthday decorations, party setups, and custom installations.

Product images and descriptions are provided for reference only. Colours, materials, and final appearance may vary slightly due to the handmade nature of our work and individual screen settings.

SECTION 3 – EVENT DECORATION SERVICES & BOOKINGS

Some services, including event decorations, cannot be booked directly online and are provided by enquiry only.

By booking an event decoration service, you agree to the following terms:

• A 30% non-refundable deposit is required to secure the event date
• The remaining 70% balance must be paid no later than 48 hours before the event
• Failure to complete the full payment by this time may result in cancellation of the booking, and the deposit will not be refunded

Event dates are not reserved until the deposit has been received.

SECTION 4 – CANCELLATIONS & REFUNDS (EVENT SERVICES)

Event decoration services are subject to the following cancellation policy:

• Cancellations made more than 24 hours before the scheduled event:
→ 70% of the total amount will be refunded
→ The 30% deposit is non-refundable

• Cancellations made less than 24 hours before the event:
→ No refund will be issued

This policy reflects the preparation time, materials, and scheduling required for each event.

SECTION 5 – ORDERS (PHYSICAL PRODUCTS)

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.

Payment must be received and processed before an order is accepted. Once accepted, orders cannot be cancelled or modified.

Returns and exchanges are governed exclusively by our Return & Refund Policy.

SECTION 6 – PRICES AND BILLING

All prices are listed in GBP (£) unless stated otherwise and are subject to change without notice.

Prices do not include shipping costs or applicable taxes unless explicitly stated.

You authorize us to charge your selected payment method for all purchases.

SECTION 7 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.

Risk of loss passes to you once the order is handed over to the carrier.

SECTION 8 – INTELLECTUAL PROPERTY

All content on this website, including text, images, logos, designs, and trademarks, is the property of AR BLOOM LUXE LTD and may not be copied, reproduced, or used without written permission.

SECTION 9 – THIRD-PARTY SERVICES & SHOPIFY

Our store is powered by Shopify. All transactions are between you and AR BLOOM LUXE LTD.

You acknowledge that Shopify is not responsible for any products, services, or disputes related to purchases made through our store.

SECTION 10 – PRIVACY

Your use of our Services is governed by our Privacy Policy and Shopify’s Privacy Policy.

SECTION 11 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available”, to the fullest extent permitted by law.

SECTION 12 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, AR BLOOM LUXE LTD shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services, products, or event services.

SECTION 13 – GOVERNING LAW

These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

SECTION 14 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.

SECTION 15 – CONTACT INFORMATION

AR BLOOM LUXE LTD
📧 Email: arbloomluxe@gmail.com
📍 Address: 4 Grange Road, Ashton-on-Ribble, Preston, PR2 2ET, United Kingdom
🏢 Company Registration Number: 16814578
💼 VAT Number: Not VAT registered